Actually in the comments section of that review the actor who is the Gatekeeper commented thanking me for the nice things I said and explained their issues with the congo lines. Which I responded with I get it, but at the end of the day its due to the people, they said people stop and take photos, people don't all walk the same, some people get too scared, things hold up the line and saturdays are the worst day to go! pushing 2K people on a saturday night thru!
I fell for Haunts but there are ways to combat this and If I ever open a haunt like I want to, there will never be a congo line, ive outlined all procedures and stuff I wanted to do to make sure there would never be a congo line . Ive seen a a few haunts really work to make sure this doesn't happen, plus the fact that ive only been to one where I have never ever bumped into another group because its impossible and will never happen unless the haunt malfunctions. DementedFX has got a system that you will never, no matter how you try will never ever bump into another group! its flawless and amazing! Outdoor haunts probably cant use this system just because well look at the terrain and it probably cost demented fx some money to do this with automated doors, cameras, etc
I think a Haunt that is popular like Haunted Overload and others can raise the ticket price a little, add more nights like add Thursdays if need be to spill out the crowds. Especially if the tickets are timed slots and not just walk up and go in!
it really depends how much you truly care about your guest experience!